CAREERS AT DEPELCHIN CHILDREN'S CENTER

In search of a rewarding career? Join our team of expert, dedicated professionals in making tomorrow brighter for children and families in Texas.

DePelchin is proud to be an equal opportunity workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

Why do people join, stay, and thrive at DePelchin?
At DePelchin, we strive to ensure that each employee feels supported, safe, heard, and valued. We asked our employees what matters most, and they tell us that working at DePelchin is a rewarding experience because the work we do impacts the lives of children and families. Our employees have a passion for our mission and are committed to a culture of C.A.R.I.N.G. in which they are Committed to Excellence, Accountable for their actions, are Respectful, operate in Integrity, are Nice, and Generous. These core values are the foundation for how we do our work and achieve our mission to “Strengthen the lives of children by enhancing their mental health and physical well-being.”

Enjoy Great Benefits
DePelchin encourages wellness and promotes preventive care, by offering benefits and resources to help its employees lead healthy, balanced lives. Our benefit package includes:

Medical, dental and vision plans for employee and eligible dependents
403(b) retirement plan with match
Paid life insurance
Generous paid time off plan (PTO)
10 paid holidays each year
Extended time off for FML qualified events (ETO)
Family Medical Leave (FML)
Tuition Reimbursement Program
Wellness Initiatives
Convenient central location with free parking
Credit Union
Employee Assistance Program
Service Award Program

Programs, resources and benefit eligibility vary based on scheduled hours worked, location, and length of service at DePelchin.

Quality Improvement and Risk Management Specialist

Houston, TX

Full Time

Quality Improvement and Risk Management

Entry Level

Position:                     Quality Improvement and Risk Management Specialist
Classification:             Full-time, Non-Exempt
Reports to:                 Manager, Quality Improvement and Risk Management
Location:                     Houston, TX
Benefits:                     Robust benefits package, generous PTO, matching retirement

Position Description:
The QI and Risk Management Specialist plays a key role in advancing a culture of continuous improvement, regulatory compliance, and risk awareness across DePelchin Children’s Center. This position supports quality improvement and risk management activities, data collection and analysis, incident monitoring, and improvement initiatives that enhance service delivery and client outcomes. The Specialist collaborates with internal departments to ensure adherence to agency policies, contract requirements, licensing standards, and accreditation benchmarks.

Primary Responsibilities:

Assist in implementing the agency’s Performance and Quality Improvement (PQI) Plan and related strategies.
Collect and analyze program data to monitor service quality, identify trends, and support continuous improvement initiatives.
Support the planning and facilitation of CQI and Risk Management Committee meetings, peer reviews, and focus groups.
Contribute to the preparation of internal and external quality reports, dashboards, and presentations.
Participate in performance improvement projects and recommend data-informed actions.
Monitor and track incident reports to ensure proper documentation, follow-up, and trend identification.
Assist in conducting root cause analyses and documenting action plans to reduce future risk.
Assist with compliance monitoring to ensure adherence to licensing regulations, contract requirements, and COA accreditation standards.
Help coordinate mock audits, document reviews, and readiness activities for site visits or reviews.
Maintain documentation and evidence to support ongoing accreditation and quality improvement activities.
Assist with the development, revision, and formatting of organizational policies and procedures to ensure alignment with regulatory standards and best practices.
Support the internal policy review and approval process by organizing materials, tracking policy updates, and coordinating with department leads.
Maintain the agency’s policy software to ensure documents are up to date, accessible, and compliant with licensing, contract, and accreditation standards.

Qualifications:

Bachelor's degree.
Specific training in Continuous Quality Improvement, Risk Management and Compliance preferred.
Two (2) years’ experience working in social service capacity/setting. Working knowledge of quality improvement and accreditation processes, preferred.

Knowledge, Skills, and Abilities:

Knowledge of non-profit services and programs.
Possess persuasive, clear, and strong oral and written communication skills.
Must be proficient in Microsoft Excel and Word.
Ability to read and interpret data, information, and documents.
Ability to work effectively under time constraints to meet deadlines.

Work Conditions:

Environment: Hybrid
Range of Schedule: Mon – Fri, 7:00 am to 8:00 pm
Travel: Occasional - Uses own vehicle on agency business but does not transport clients. (Must have a valid Texas driver license and current auto insurance)

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

DePelchin Children’s Center supports and sustains children and the families who care for them. We provide comprehensive services focused on ensuring all children are part of safe, caring homes. We deploy evidence-based practices and strategies to prevent maltreatment, preserve healthy families, and bring healing to children who have experienced trauma by enhancing their physical health and mental well-being.

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