Network Evaluator

Houston, TX

Full Time

DePelchin Family Services

Experienced

Position: Network Evaluator
Classification: Full-time, Exempt
Reports to: Manager, Network Evaluation
Company: DePelchin Family Services
Location: Houston, TX

Position Description:
The Network Evaluator advances the agency’s mission by leading data-informed evaluation activities and providing analytical support to organizational leadership. With a high level of independence, the Evaluator manages complex projects with minimal day-to-day oversight, demonstrating strong follow-through, sound judgment, and proactive problem-solving. This role integrates quantitative and qualitative data to inform network-wide planning and decision-making. The Network Evaluator strengthens Single Source Continuum Contractor (SSCC) subcontractor support services by monitoring the health and capacity of the provider network, identifying service gaps and emerging needs, and producing clear, actionable reports that guide subcontractor performance management and continuous quality improvement.

Primary Responsibilities:

Design, develop, and lead evaluation initiatives to monitor the health of the provider network and inform continuous improvement.
Analyze provider and network data to identify capacity issues, performance concerns, service gaps, and other emerging trends, and recommend data-driven solutions.
Monitor the completeness, accuracy, and timeliness of subcontractor data on client services, outcomes, and payments, and collaborate with subcontractors to resolve data quality issues.
Proactively identify risks and opportunities in the network and elevate key findings.
Provide guidance to subcontractors by creating visual and written data related to quarterly outcome measures (e.g., dashboards, summary reports, presentations).
Translate complex data into clear, actionable insights that support data-informed decision-making across the network.
Present findings to agency stakeholders, as requested.
Support the procurement process by drafting RFPs and assessing proposals.
Help define measurable outcomes and performance expectations within procurement documents.
Ensure that the procurement process is transparent, fair, and compliant with all relevant regulations.
Develop and review compliance reports to ensure subcontractors meet required credentialing and licensure requirements.
Create and maintain reports on required trainings for case workers, supervisors, caregivers, and other staff to support the attainment of safety, permanency, and well-being for children in their care.
Collaborate with agency partners to help ensure compliance with state and federal regulations and SSCC policies.
Own assigned evaluation projects end-to-end, from planning the analysis to producing recommendations and presenting results.
Work independently and proactively, managing time and priorities to meet strict deadlines with a high degree of accountability.
Uphold the confidentiality of the agency’s client and business information.
Follow funder and agency policies and requirements with accuracy and attention to detail.
Foster strong, professional relationships with key stakeholders and ensure transparent, timely communication to enhance service delivery and promptly address issues identified through evaluation and monitoring.
Participate in internal and external meetings related to evaluation, procurement, and provider performance.
Lead meetings as requested by leadership.

Required Qualifications:

Bachelor's degree required.
Minimum two (2) years’ experience in program evaluation, evaluation design, or performance measurement in applied service settings (e.g., social services, public health, education, healthcare).
Minimum two (2) years’ experience using Microsoft Excel in a professional setting.
Minimum two (2) years’ experience collaborating with agency leadership or management in the development, implementation, or refinement of programs or services.

Preferred Qualifications:

Experience with Power Query or Power Pivot a plus.
Experience with DAX, M, and building relational data models and dashboards in Power BI.

Knowledge, Skills, and Abilities:

Strong analytical skills and professional relationship-building skills.
Ability to receive strategic direction from leadership and then plan, execute, and complete work with minimal day-to-day oversight.
High proficiency in Microsoft Excel (e.g., pivot tables, lookup functions, filters, and data cleaning).
Demonstrated skills in data visualization and complex models.
Strong quantitative and qualitative analysis skills, including the ability to work with large datasets and draw clear, actionable insights.
Demonstrated ability to manage multiple projects, meet deadlines, and work independently.

Work Conditions:

Environment: Hybrid
Range of Schedule: Mon – Fri, 7:00 a.m. to 8:00 p.m.
Travel: Occasional – Local and Statewide

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

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Network Evaluator

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